Peerlinkx is committed to providing a secure environment for cryptocurrency transactions. This Insurance Policy outlines the circumstances under which users may be compensated in the event of loss, theft, or unauthorized access to escrowed funds.
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1. Purpose of the Policy
The purpose of this policy is to offer users an added layer of protection for cryptocurrency assets held in Peerlinkx escrow. This insurance is designed to cover specific risks related to the secure storage of funds during active trades.
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2. Coverage Scope
This insurance applies only to cryptocurrency assets held within the Peerlinkx escrow wallet and covers:
• Loss of funds due to proven internal system breaches or hacks.
• Theft of funds resulting from a verified security failure on Peerlinkx’s part.
• Loss of escrowed funds caused by operational errors in the release process, confirmed to be Peerlinkx’s fault.
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3. Coverage Exclusions
The following are not covered under this policy:
• Losses caused by user negligence (e.g., compromised account credentials).
• Disputes between buyers and sellers regarding the quality, delivery, or legitimacy of goods/services.
• Market losses due to cryptocurrency price fluctuations.
• Losses resulting from non-compliance with Peerlinkx Terms of Service.
• Losses caused by force majeure events (e.g., natural disasters, war, government actions).
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4. Coverage Limits
• Coverage is limited to the cryptocurrency amount held in escrow at the time of the incident.
• Maximum payout per transaction: Insert Limit Amount.
• No coverage is provided for any external wallets or assets not held in the Peerlinkx escrow system.
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5. Claims Process
To make a claim:
1. Notify Peerlinkx in writing within 7 business days of discovering the loss.
2. Provide all requested documentation, including transaction IDs, trade details, and proof of the incident.
3. Peerlinkx will investigate the claim within 30 business days.
4. If the claim is approved, compensation will be made in the same cryptocurrency as the original escrow.
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6. Investigation and Decision
All claims are subject to thorough internal investigation. Peerlinkx’s decision on whether the loss is covered will be final and binding.
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7. Amendments
Peerlinkx reserves the right to update or amend this Insurance Policy at any time. Updated versions will be posted on our website with the new effective date.
